The Innovation and Professionalism of Coffetek Honored at the Vendies Awards

The jury awarded the Best Innovation in Coffee Machines of the Year to the Vitro X5 coffee esspresso machine, which features MIA technology. This versatile machine stands out for offering a wide range of hot or cold drinks with fresh milk, from cappuccinos to latte macchiatos, with silky and consistent foam, even using plant-based milks. It also provides the possibility to serve espresso, filtered coffee, and decaf from a single machine. Designed to meet high coffee demands, it helps operators and roasters meet all their customers’ expectations with just one machine. In 2023, the Vitro series was honored with the prestigious New York Product Design Awards in the office equipment category.

Moreover, the magazine awards achievements and innovative advancements within the sector by recognizing professionals who have made notable contributions through exceptional performance and work. Stuart Neal, a veteran with over 20 years at Coffetek, received the Best Area Manager of the Year award in recognition of his unwavering commitment and exceptional service. Additionally, Matt Tovey, Service Engineer at Coffetek, along with the Customer Service team, were commended for their contributions, reflecting the collective effort and dedication of the entire organization.

For Juanje Alberdi, CEO of Azkoyen Group, “the awards received at the Vendies Awards are a recognition of our commitment to continuous innovation and talent, with people at the heart of our organization. They encourage us to constantly improve our products and services to offer users an exceptional consumption experience in their daily lives. Furthermore, they reinforce the international character of our group; as an example, in 2023, the United Kingdom accounted for more than 12% of the total turnover,” he says.

Do you know what the best-kept secret of a successful business is?



Coffee isn’t just a popular beverage; it’s also a significant tool for attracting customers, generating revenue, improving customer experience, and setting yourself apart from the competition in a hotel, café, restaurant, or event catering.


Here are the keys to offering an exceptional coffee service:


  1. Coffee Quality: Providing high-quality coffee is essential for customers to enjoy it with accompaniments like sandwiches, pastries, buns… and make it a unique experience.


  1. Variety and Customization: Being able to offer a wide variety of coffees such as espresso, cappuccino, latte, decaf, or with milk allows customers to choose according to their preferences.


  1. Speed and Efficiency: In environments like breakfast or a café, speed and efficiency are crucial. Having high-quality coffee machines that can prepare drinks quickly without compromising quality is fundamental for providing excellent service.


  1. Trained Staff: Having a single coffee machine supplier helps ensure that your staff are always trained on any type of machine, guaranteeing a consistent coffee service.


Offering an exceptional coffee service isn’t just about serving a good cup of coffee but also about caring for every aspect of the customer experience, from product quality to attention to detail in service.

At Coffetek, we offer a comprehensive range of vending, automatic, and traditional coffee machines tailored to meet specific needs. Whether you operate a coffee shop, hotel, catering, offices, or a trendy restaurant, we’re here to help you deliver outstanding coffee experiences to your customers.


Come to HRC and discover the entire range!

MIA Easymilk technology awarded by the European Vending&Coffee Association

Coffetek has been recognized by the European Vending & Coffee Service Association (EVA) for its innovative capabilities. The company has received an award for its cutting-edge MIA EASYMILK technology, which combines the convenience of reconstituted freeze-dried milk with the quality of fresh milk in a wide range of beverages, from cappuccinos to latte macchiatos. This technology offers operational simplicity, autonomy, and ease of cleaning while maintaining the quality in cup that is achieved with fresh milk.
According to Juanje Alberdi, General Manager of the Coffee & Payment divisions, the recognition from the leading European Association positions us excellently to advance our expansion plans. We will continue our policy of investing in innovation and design, which has brought us so much joy and prestigious international awards in recent years.

The European Vending & Coffee Service Association (EVA), based in Belgium, is the industry’s reference organization and has represented the interests of the entire value chain of the industry before the European Commission and other relevant authorities since 1994. This year, the awards were presented at the gala held in Bucharest, Romania, coinciding with the EVEX (European Vending Experience) event, which brings together the key players in the vending and Office Coffee Service industry.
In this edition, the awards were divided into two categories: Sustainability and Innovation, with the aim of highlighting products, services, and processes introduced to the market in the last two years. An independent jury composed of European experts and professionals evaluated the nominations. The prestigious Innovation award was granted to Azkoyen, while the multinational Nestlé received the Sustainability award.


Innovation Award

MIA EASYMILK is based on the reconstitution of freeze-dried milk and emulsion through meticulous temperature control and a careful micro-injection process of air, allowing for extraordinary and consistent cup quality, cup after cup. The MIA Easymilk helps operators & roasters to reduce logistical processes by requiring fewer routes to maintain and refill the machine comparing it with the operation of fresh milk. Additionally, it requires less intensive cleaning. Moreover, for the end consumer, this new technology allows the preparation of exquisite drinks with a silky, velvety textured foam and all the flavor of fresh milk.

Booming Coffee Culture at Home in the UK

The home coffee market in the UK is experiencing a major boom as consumers look to replicate coffee shop quality in the comfort of their own kitchens. The Coffee At Home UK 2023 Report, published by World Coffee Portal, reveals that total sales of domestic capsule, filter and espresso machines increased by 3.5% over the last year, reaching £162.8 million [1]. This article explores the key findings of the report and highlights the growing interest in premium and specialty coffee at home. In addition, the relevance of Ascaso espresso coffee machines in this thriving market is analyzed.


Continue reading “Booming Coffee Culture at Home in the UK”

Mastering the Art of Coffee Extraction: Unveiling the Secrets Behind the Perfect Cup

Coffee extraction is the most crucial stage in preparing a perfect cup of coffee. During this process, professional baristas showcase their skills, and there are no shortcuts to a perfect espresso or filter coffee unless you are using an automatic coffee machine such as Coffetek’s.


A good coffee extraction requires the right amount of ground coffee, a specific grind size, proper tamping, an appropriate volume of hot water, precise pressure, and the right brewing time to obtain your golden cup.


But what’s the difference between the extraction of filter coffee and espresso coffee?

Continue reading “Mastering the Art of Coffee Extraction: Unveiling the Secrets Behind the Perfect Cup”

Coffetek has been awarded as Best Machine Manufacturer 2023 and Best freestanding Coffee Machine for NEO by AVS

Coffetek, the award-winning UK based Automatic Coffee Machine manufacturer, is thrilled to announce its recent accolades as the Best Machine Manufacturer 2023 and the Best Floor Standing Machine for the Neo machine. These esteemed recognitions were granted by AVS (Associated Vending Services), a leading authority in the vending industry.

Continue reading “Coffetek has been awarded as Best Machine Manufacturer 2023 and Best freestanding Coffee Machine for NEO by AVS”

Coffetek launches the Ascaso brand of traditional coffee machines

Azkoyen SA’s acquisition of Barcelona-based Ascaso in 2022 has led to the proud launch of the Ascaso brand by Coffetek, another group company, at the upcoming London Coffee Festival from April 20th to 23rd in London.


At Coffetek, we are committed to providing our customers with the very best coffee solutions on the market. Ascaso’s range of professional espresso machines are renowned for their outstanding quality, reliability and style, and we are confident that they will be a great addition to our product offering.


We are excited to be working with Ascaso, and we look forward to bringing their fantastic coffee machines to our customers across the UK. With our extensive knowledge and expertise in the coffee industry, we are confident that we can help you find the perfect coffee solution for your business.


So, whether you are looking for a traditional espresso machine or a automatic espresso machine, Coffetek and Ascaso have got you covered.


To learn more about Ascaso traditional coffee machines and how to purchase them in the UK, please contact us.

Coffetek is the proud winner of the 2022 NIVO Best Supplier of the Year award.

NIVO (National Independent Vending Operators) is one of the most important purchasing groups in the UK which includes over 280 independent vending operators.

This is the eighth time that Coffetek has been awarded this prestigious award, the team appreciate the accolade as if it were the first.
The whole Coffetek team are proud to accept the award. It encourages the company to continue the pursuit of excellent customer service and support for customers whilst innovating to solve new market challenges.

Coffetek will continue working closely with its clients and understanding them to provide them with solutions that makes their lives easier, transforming complex processes into a pleasant and joyful experience for every costumer, consumer & occasion.

AVS recognised Coffetek as Best Machine Manufacturer in the UK and awarded Vitro as Best Tabletop Coffee System of the year 2022 in their latest conference.

Associated Vending Services is a network of around 30 refreshment operators which maintain over 50K machines across UK. Every year aside COVID period, AVS group organises an annual conference to gather their suppliers and members together. There are a series of meetings and networking events, finalising it with an Award gala.

This year, AVS Conference has happened from the 20th to 22nd of June in sunny Croatia where Coffetek was awarded again Best Machine Manufacturer in the UK by the AVS members. Coffetek’s comprehensive refreshment system range and its reliability in combination with an outstanding customer service within the year has made possible the recognition.

Our already award winning Vitro range, has also been acknowledged for its design, versatility, reliability and performance – a combination that has made the range worth the recognition of Best Tabletop Coffee System 2022.

Stuart Neal with over 20 years of service in Coffetek was also nominated as Best Representative – big congrats to him for his great job! Definitely is not been missed by the industry.

Coffetek and Azkoyen team are ever so grateful for the constant support of the industry, this encourages us to continue to pursue and persist in the innovation of our products and services.

Coffetek has once again been awarded the best equipment supplier by NIVO

Coffetek, which offers automated products and services designed to bring unique experiences to people in their daily lives, has received, for the seventh time, the award for best supplier of coffee & vending systems from NIVO (National Independent Vending Operators). NIVO is one of the most important purchasing groups in the UK and this award recognises Coffetek, the Azkoyen trademark in Britain, as the best equipment supplier of the year.

Voting was carried out with the participation of more than 280 vending machine operators who are part of NIVO.

This latest award once again reflects Coffetek’s effort in the search for continuous improvement in all its processes, as well as the integration of innovative technologies in its coffee machines and other vending solutions.

The Azkoyen Group celebrates its 75th anniversary at its Peralta factory with a walk through its history

Azkoyen Group celebrated its 75th anniversary at an event held at its factory in Peralta (Navarra). The attendees enjoyed a guided tour of the premises and the museum, where they were able to see at first hand each of the machines and solutions that have been a part of the company’s history.
Afterwards, they all headed to the Casa de Cultura of the Navarrese town, where its chairman, Juan José Suárez, began the official ceremony with an overview of the 75 years of the Group, from its foundation in 1945 to the present day. The event was attended by the mayor of Peralta, Juan Carlos Castillo Ezpeleta.
Tribute was also paid to the daughters of the founder, Martín Luis Troyas, creator of Talleres Azkoyen, who received a trophy in memory of their father. Special recognition was also given to the strategic suppliers who have supported the company over the years and to all the employees who have been part of the group’s past and present, especially those with more than 40 years of service.

Juan José Suárez, chairman of the Azkoyen Group proudly said: “It has been many years since 1945, when the first Spanish vending machines were created. And since then, the company has grown into a large business group comprising more than 800 people, with a presence in more than 95 countries. Everything we have achieved is, without doubt, thanks to our valuable human capital”
A day that reviewed the major launches and products that have marked these 75 years and that have undoubtedly left their mark on the sector and the region.

The event was affected by the capacity limitations set by the authorities, but these did not prevent the attendees from enjoying a unique day in the history of the Azkoyen Group. The event was also attended by seven members of the Azkoyen Group management board, as well as representatives from the Navarra company’s workforce.

Vitro X1 coffee system is announced as the winner of the European Product Design Award.

The Vitro X1 by Coffetek, part of the Coffee and Vending division of the Azkoyen Group, has been awarded the best product in the catering category in the 2021 European Product Design Award. This prestigious international award recognises the designers of products that aim to improve our daily lives and make them easier.

The Vitro X1 coffee machine has received the award for its innovative design. A compact, stylish and contemporary model aimed at locations looking to offer high quality refreshments and the best customer experience such as hotels, restaurants, offices and retail settings.

The Azkoyen Group, creates innovative solutions in coffee and vending machines, applying the best technology and design to each of the products it develops. The company dedicates 15% of its workforce to R&D, spread across its 8 innovation centres around the world.

Coffetek launches the new Vitro X1 MIA compact fresh milk coffee machine with patented micro injected air technology

Coffetek launches its new Vitro X1 automatic coffee machine with MIA technology,  expanding its successful Vitro line. It is a compact and elegant coffee machine that has been developed to turn coffee time into a unique user experience.

The Vitro X1 MIA features  innovative patented micro injected air (MIA) technology that has been developed  in collaboration with prestigious engineers specialising in fresh milk systems, which makes it possible to prepare a perfect, silky and consistent froth that maximises the quality of the beverage.

The latest generation of MIA technology allows the density and consistency of the foam to be programmed, and choose whether you want it hot or cold, thus adjusting it to the tastes in different countries and locations. The Vitro X1 MIA offers a full selection of espressos and fresh milk drinks, from cappuccinos to latte macchiatos with a delicious and dense frothy layer to satisfy the tastes of every consumer. This machine can also produce a delicious froth even when using plant-based milks.

In addition to the many advantages of MIA, it is also possible to prepare tea and infusions to taste using fresh, clean hot water, thanks to the separate hot water service points.

If there is one thing that makes this machine stand out, it is its smart ability, allowing the preparation of drinks to be adapted to each market or location, establishing the order in which each ingredient is poured into the cup, the amount of coffee between 7 and 14 g, thanks to the AZK V30 variable chamber patented espresso group, and specify whether the milk should be liquid or frothy and hot or cold for each recipe.

Perfect for any type of venue

Coffetek helps its customers to create unique experiences for people, which is why the Vitro X1 MIA has been designed to adapt to the needs of each client and each space, offering a wide variety of accessories, consumer payment options and modes of operation.

Due to its features, it is designed for environments with a consumption of up to 150 cups per day, making it suitable for offices, Coffee-to-Go establishments, convenience stores, hotels and service stations where service must be intuitive and fast.

Coffetek wins the award for best vending equipment supplier of the year for the sixth time

Coffetek has received the NIVO Equipment Supplier (National Independent Vending Operators) award for the sixth time.  NIVO is one of the most important purchasing groups in the UK and this award recognises Coffetek as the best vending equipment supplier of the year. Voting is carried out with the participation of more than 280 vending machine operators who are part of NIVO.

Juanje Alberdi, director of the Coffee & Vending Systems division of the Azkoyen Group, expressed his pride regarding this recognition: “The Azkoyen Group is very proud to have received this award for yet another year. It motivates us to keep working on helping to create unique consumer experiences with our coffee machines. We have more than 75 years of experience developing technological innovations to adapt to the needs of our customers and end users. Examples include the patented Distance Selection technology, which is revolutionising the market by allowing drinks to be selected without touching the surface of the machine, and the recently patented MIA micro air injection technology, that prepares a perfect, silky and consistent froth for a wide range of coffees and fresh milk drinks.”

And this is not the only award the company has received from the British vending industry. In previous years, the company has received the Vending Industry Awards “Vendies” as well as from the Associated Vending Services Limited (AVS) group, which operates more than 65,000 machines in the British market.

With these three awards, the Azkoyen Group continues its successful trajectory in the United Kingdom with its Coffetek brand. Technology has no borders and nor do people’s needs, which is why the Azkoyen Group is now present in 95 countries on five continents.

Coffetek launches the new M5 Vitro coffee machine, capable of preparing the best fresh milk foam drinks

Coffetek launches the new Vitro M5 automatic coffee machine, which complements the successful Vitro series.

The Vitro M5 has been developed with the help of leading engineers specialised in the preparation of fresh milk. The innovative patented micro-injection of air (MIA) technology makes it possible to prepare a perfect, silky and consistent foam that maximises the quality of the drink. Everything takes place using a rapid production process that significantly reduces waiting times. Thanks to its elegant design, user-friendly drink selection and a wide range of gourmet espresso and fresh milk drinks, coffee time becomes a very special experience for the user. Furthermore, the Vitro M5 can produce a delicious froth, even when using  plant based milks.

The latest generation of MIA technology allows the density and consistency of the foam to be programmed, as well as the hot or cold temperature, thus adjusting it to the tastes in different countries and locations.The Vitro M5 offers a complete selection of espressos and fresh milk drinks, from cappuccino to latte macchiato with a delicious and dense frothy layer to satisfy the tastes of every consumer.

In addition to the numerous advantages of MIA, we can also add the energy efficiency that characterises the Vitro M5 (since it does not need a steam boiler, thus avoiding the periodic safety checks and problems due to limescale deposits in the boiler).

The Vitro M5 model is adapted to the current situation where safety and hygiene in the purchasing process are of great importance. This enables product selection without any contact with the surface by means of the patented Distance Selection technology, which allows the user to obtain the products without any contact with the surface of the machine. It also has a quick and easy self-cleaning system, a key factor in this type of machine.

This model is fitted with the patented AZK V30 variable brewing system which allows the range of drinks on offer to be extended and the degree of grinding and the amount of coffee to be added to each selection to be specified.

The new machine is suitable for all types of businesses, offices, hotels, service stations, convenience stores and other Coffee-to-Go establishments due to its reliability, capacity, productivity and easy maintenance and cleaning, resulting in greater customer satisfaction and reduced maintenance costs.

Coffetek launches its compact Vitro X1 espresso machine with the patented Distance Selection technology

  • Its compact design and features make it the perfect choice for medium sized offices and hotels, convenience stores and petrol stations
  • The Distance Selection technology allows products to be selected in coffee machines without the need to touch any surfaces, thereby providing safety and hygiene in the purchasing process

Coffetek launches its new Vitro X1 coffee machine. It is a compact model, elegant and contemporary, for places with medium demand that seek to offer high quality drinks, together with the best user experience.

The Vitro X1 is an intuitive machine, easy to clean and maintain, which has been designed to adapt to a variety of business models offering a wide range of payment options for the consumer. It is also noteworthy for its variety of operating modes such as the patented AZK V30. This is a 7 to 14 grams variable chamber pre-infusion and dispensing system that extracts the maximum taste and aroma with a perfect creaminess from any blend of roasted coffee.

This feature allows the intensity of the coffee to be adapted to the consumer’s taste, meaning that the Vitro X1 offers an optimal coffee experience, from the grinding of the beans until it reaches the cup in a matter of seconds. After all, coffee is one of the most widely consumed drinks in Europe and forms part of the social culture. According to data from the European Coffee Federation, Europe is the largest consumer of coffee in the world, accounting for 30% of the total market.

In addition to dispensing a wide range of coffee drinks based on espresso, the Vitro X1 offers delicious hot chocolates.

Given its characteristics, the Vitro X1 is designed for environments with a consumption of up to 150 cups a day, making it suitable for locations such as offices, medium-sized hotels, convenience stores and petrol stations.

Furthermore, this new model from the successful Vitro series is adapted to the current situation that requires greater safety and hygiene in the purchasing process, allowing products to be selected without contact with any surfaces, thanks to the new patented Distance Selection technology. This technology allows the user to select the product from a safety distance of up to 2 centimetres without having to touch the surface of the machine.

It will be launched worldwide and the first phase of marketing will begin in Europe.

We are improving the energy efficiency and reducing the environmental impact of our refrigerated machines

We would like to keep you informed, by means of this document, of the plans of the Azkoyen Group’s Coffee & Vending Systems division to adapt Azkoyen and Coffetek brand refrigerated machines to the new European regulations and the improvements we are going to apply in terms of energy efficiency and the reduction in the environmental impact.


New cooling unit (R-290 gas) more efficient and environmentally friendly:

According to Regulation 517/2014, vending machines with cooling units containing HFCs (hydrofluorocarbons) with a GWP (global warming potential) of 150 or more, including R-134a, may not be placed on the market as from 1 January 2022.

At the moment the Palma and Mistral machines use the R-134a and the Azkoyen Group has selected the R-290 gas as a more sustainable alternative.

After the tests made using the new R-290 units, we estimate an improvement in energy consumption of around 10%.

These new cooling units will also be compatible with the existing Mistral+ H, Palma+ H, Palma Hz, Palma B6, B6G, B9 and Mistral+ H models that are on the market, which you will be able to adapt when you consider it necessary given that there is no obligation to adapt them under the new regulations but it will help you to relocate machines to new locations.

We expect to have these units installed in machines manufactured from the third quarter of 2021.

New energy labelling:

Regulation 2019/2018, which supplements Regulation 2017/1369, establishes a format for energy labelling and makes it compulsory to affix it to vending machines.

This new energy labelling will enter into force on 01/03/2021 and not only involves a change in format, but also a drastic change in the energy efficiency classification compared to the EMP energy scale used until 01/07/2019.

The following Azkoyen brand refrigerated models will be classified as follows:

  EMP New Regulation
Model R-134a R-134a R-290
Palma+ H70   A F F
Palma+ H87   A F F
Mistral+ H70   A+ F E
Mistral+ H85   A+ F E
Palma B6G*   A F F

*Estimated consumption classification with new regulation. Measurement testing in progress.

We will gradually introduce the new label on all our refrigerated models before 31 March 2021.

The label will be included in the accessory bag inside the machine and its positioning on the surface of the machine will be at the discretion of the operator.

The explanations in this document, as well as the implementation dates, are approximate and are subject to modification if the Azkoyen Group considers it necessary, complying at all times with the dates established in the applicable regulations.


List of European regulations:

Regulation 517/2014 on fluorinated greenhouse gases:

Regulation 2017/1369 establishing a framework for energy labelling:

Regulation 2019/2018 supplementing Regulation (EU) 2017/1369 in respect of energy labelling of refrigeration equipment for direct selling: